Monthly Archives: August 2015

105 Ways to Deal With Difficult Customers

200245495-001105 Ways to Deal With Difficult Customers 

(Please make sure you click on the link at the bottom of this article which will bring you to the list of 105 Ways to Deal With Difficult Customers.)

We’ve been through this topic more than a few times over 618 issues of the Newsletter.

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The Psychology of BOGO

credit cardThe Psychology of BOGO

Quick: Which of the following represents the best deal?

  1. $200 off a $999 TV
  2. A $35 pair of sunglasses, marked down from $50
  3. Buy one shirt for $60, get the second for 50% off

If you picked #2, you are correct.

#2 is a 30% discount. #1 is a 20% discount. #3 is a 25% discount.

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How Brands Like Olive Garden are Pinching Pennies in Unexpected Ways

musicHow Brands Like Olive Garden are Pinching Pennies in Unexpected Ways

The link below (from ABC News) has lots of interesting information for restaurant owners, managers, and guests.

If you can, please watch all 4 videos and read about the 5 ways that Olive Garden is saving money.

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