Monthly Archives: November 2015

How Will the Internet Affect Your Business?

internetHow Will the Internet Affect Your Business?

About 60% of all small businesses have a presence on the Internet. … Or, about 40% of all small businesses have no presence on the Internet.

U.S. Internet sales will grow by 57% by 2018.

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The 80/20 Rule in Retail Sales

Benefits of a POS systemThe 80/20 Rule in Retail Sales

20% of your customers produce 80% of your sales.

80% of your sales are made by 20% of your sales staff.

 

 

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21 Ideas to Help Your Retail Business Grow

retail business21 Ideas to Help Your Retail Business Grow 

I’ve given advice to owners and managers for more than 30 years. Follow all of it and watch your sales grow by 100%.

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15 Customer Service Skills that Every Employee Needs

teodora_caffeHelp Scout. 15 Customer Service Skills that Every Employee Needs. 

I’m a big believer in continuous sales training.

Too many retailers hire staff and never work on polishing and improving their skills.

We can probably all agree that car sales people, clothing sales people and appliance sales people always need help in improving their skills.

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Service With A Smile

Service With A Smile

customer services“A Better Way for Servers to Earn More Tips and Your Restaurant More Sales.”

This article was inspired by an article appearing in the September 2015 issue of Restaurant Startup &Growth magazine.

 

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