Monthly Archives: April 2016

Restaurants. Help Your Staff Make Better Tips

Make Better TipsHere’s a guide to help your restaurant staff make better tips:

Guide for Waiters and Waitresses to Maximize Tip Revenue

Forbes magazine has a more polished article than the Guide for Waiters for training purposes and to help your employees earn more tips.

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Good News. Consumers Expect to Pay More for their Meals this Year and Retail Sales will Grow by 3.1 Percent

Good News. Consumers Expect to Pay More for their Meals this Year and Retail Sales will Grow by 3.1 PercentLower gas prices last year did not help retail sales or restaurant sales.

However, it appears that more people are ready to stop putting their gasoline savings into the bank in 2016.

 

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Why Retail Customer Satisfaction Continues to Drop

Why Retail Customer Satisfaction Continues to DropWe all know that the customer is always right.

We also know that satisfying customers is not always easy.

When I look at small businesses, I separate them into two different types (related to customer service). One type of business is always striving to do better. The other type of business doesn’t think about it.

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