The 80/20 Rule in Retail Sales

Benefits of a POS systemThe 80/20 Rule in Retail Sales

20% of your customers produce 80% of your sales.

80% of your sales are made by 20% of your sales staff.



It would follow that you should be spending 80% of your time on tasks that help your organization retain and service your best customers.

Use your favorite Point-of-Sale software to find your best customers.

Train your entire staff to recognize your best customers.

As the owner or manager of a retail store or restaurant, you should come out and greet your best customers.

Your best customers should be treated like superstars.

Once you train your entire staff to treat 20% of your customers like super stars, the next step is to treat 30% of your customers like superstars. Eventually, maybe you can even treat all of your customers like superstars!

Read more at:

The 80/20 Rule of Sales: How to Find Your Best Customers 

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